Shipping policy
Thank you for shopping with Hojmade.
Order Processing
Because many of our products are personalized, each order is made specifically for you.
Processing time is typically 2–5 business days before shipment.
During holidays or periods of high demand, processing times may be slightly longer.
Shipping Time
Estimated delivery after shipment:
- United States: 5–10 business days
- Canada: 7–14 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs processing, weather, or carrier delays.
Shipping Costs
Shipping charges are calculated during checkout unless a free shipping promotion is available.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing your tracking number.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the delivery date so we can assist you.
Contact
For shipping questions, email: